Last Updated: April 7, 2026
Your privacy is important to us. This Privacy Policy explains how CybiNet collects, uses, discloses, and safeguards your information when you visit our website and purchase our products.
1. Introduction
CybiNet ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy applies to our website located at cybinet.store (the "Website") and describes:
- What information we collect from you
- How we collect and use that information
- With whom we share your information
- How we protect your information
- Your rights regarding your personal data
By using our Website and services, you consent to the data practices described in this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We collect personal information that you voluntarily provide to us when you:
- Make a Purchase: Name, email address, billing address, payment information
- Create an Account: Username, email address, password
- Contact Us: Name, email address, phone number, message content
- Subscribe to Newsletter: Email address, name (optional)
2.2 Automatically Collected Information
When you visit our Website, we automatically collect certain information about your device and browsing behavior:
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages visited, time spent on pages, click data, referral URLs
- Location Data: Approximate geographic location based on IP address
- Cookies and Tracking Technologies: See Cookie Policy section below
2.3 Payment Information
Payment processing is handled by secure third-party payment processors. We do not store complete credit card information on our servers. We receive only transaction confirmations and the last four digits of your payment card for reference purposes.
3. How We Use Your Information
We use the collected information for the following purposes:
3.1 Order Processing and Fulfillment
- Process and complete your purchases
- Deliver license keys via email
- Send order confirmations and receipts
- Manage returns and refunds
3.2 Customer Service and Support
- Respond to your inquiries and support requests
- Provide technical assistance
- Resolve disputes and troubleshoot problems
3.3 Marketing and Communications
- Send promotional emails and special offers (with your consent)
- Deliver newsletters and product updates
- Conduct surveys and gather feedback
3.4 Website Improvement and Analytics
- Analyze usage patterns and trends
- Improve website functionality and user experience
- Test new features and products
- Monitor and prevent fraud
3.5 Legal Compliance
- Comply with legal obligations and regulations
- Enforce our Terms of Service
- Protect our rights and property
- Prevent fraud and security threats
4. Cookies and Tracking Technologies
4.1 What Are Cookies?
Cookies are small text files stored on your device when you visit our Website. We use cookies to enhance your browsing experience, analyze site traffic, and personalize content.
4.2 Types of Cookies We Use
- Essential Cookies: Required for website functionality, shopping cart, and checkout process
- Analytics Cookies: Help us understand how visitors interact with our Website (Google Analytics)
- Marketing Cookies: Track your browsing activities for targeted advertising
- Preference Cookies: Remember your settings and preferences
4.3 Managing Cookies
You can control cookies through your browser settings. However, disabling cookies may affect Website functionality. Most browsers allow you to:
- View what cookies are stored and delete them individually
- Block third-party cookies
- Block all cookies from specific websites
- Delete all cookies when you close your browser
5. Information Sharing and Disclosure
We do not sell your personal information to third parties. We may share your information in the following circumstances:
5.1 Service Providers
We share information with trusted third-party service providers who assist us in:
- Payment processing (Stripe, PayPal)
- Email delivery (Mailchimp, SendGrid)
- Website hosting and cloud storage
- Analytics and performance monitoring
- Customer support tools
These service providers are contractually obligated to protect your information and use it only for the specified purposes.
5.2 Software Manufacturers
When you purchase a software license, we may share necessary information (such as email address) with the software manufacturer for license validation and customer registration purposes.
5.3 Legal Requirements
We may disclose your information if required by law or in response to:
- Subpoenas, court orders, or legal processes
- Requests from government authorities
- Protection of our legal rights and safety
- Prevention of fraud or security threats
5.4 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.
6. Data Security
We implement robust security measures to protect your personal information:
- Encryption: All data transmission is encrypted using SSL/TLS technology
- Secure Storage: Personal data is stored on secure servers with restricted access
- Access Controls: Only authorized personnel have access to personal information
- Regular Security Audits: We conduct periodic security assessments
- Payment Security: PCI DSS compliant payment processing
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
- Purchase Records: Retained for 7 years for tax and legal compliance
- Account Information: Retained until you request account deletion
- Marketing Data: Retained until you unsubscribe or request deletion
- Support Communications: Retained for 3 years for quality assurance
8. Your Privacy Rights
Depending on your location, you have the following rights regarding your personal data:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Portability: Request transfer of your data to another service provider
- Opt-Out: Unsubscribe from marketing communications at any time
- Restriction: Request restriction of processing in certain circumstances
- Objection: Object to processing of your personal data
To exercise these rights, please contact us at support@cybinet.store
9. GDPR Compliance (European Users)
If you are located in the European Economic Area (EEA), you have specific rights under the General Data Protection Regulation (GDPR):
9.1 Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contract Performance: Processing necessary to fulfill your order
- Consent: You have given explicit consent for marketing communications
- Legitimate Interest: Processing necessary for fraud prevention and website improvement
- Legal Obligation: Compliance with tax and accounting laws
9.2 International Data Transfers
Your information may be transferred to and processed in countries outside the EEA. We ensure adequate protection through:
- Standard Contractual Clauses approved by the European Commission
- Privacy Shield certification (where applicable)
- Other legally approved mechanisms
9.3 Right to Lodge a Complaint
You have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.
10. CCPA Compliance (California Residents)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):
10.1 Categories of Personal Information Collected
- Identifiers (name, email, address)
- Commercial information (purchase history)
- Internet activity (browsing behavior)
- Geolocation data (approximate location)
10.2 Your CCPA Rights
- Right to Know: Request disclosure of personal information we collect
- Right to Delete: Request deletion of your personal information
- Right to Opt-Out: Opt-out of sale of personal information (we do not sell personal information)
- Right to Non-Discrimination: You will not be discriminated against for exercising your rights
10.3 How to Exercise Your Rights
To exercise your CCPA rights, please:
- Email us at support@cybinet.store
- Call us at+1 (866) 381-3573
- Submit a request through our contact form
We will respond to verified requests within 45 days.
11. Children's Privacy
Our Website is not intended for children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will delete the information.
12. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:
- Posting a prominent notice on our Website
- Updating the "Last Updated" date at the top of this policy
- Sending an email notification (for material changes)
Your continued use of our services after changes indicates your acceptance of the updated Privacy Policy.